The Worse Crockpot EVER Made!!!! - Earl R. Neconie - Berkeley, California
After about three (3) uses, the handles on both sides of the crockpot cracked and became unusable. I droped a seven-bone roast in the middle of the floor and burned myself in the process. The only good thing about the "worst crockpot ever made" would have to be the durability of the "pot" itself. That's the only thing that hasn't broken on this ...waste of money!!!
Model on Recall - Very Bad Customer Support - -
I got this one from a store, and when I went home I found out on the internet that this model was on recall. I called the Canadian number provided on the web-site, and the lady who answered told me the model is not on the Canadian recall list. So I asked if it were different from the US model, and she said it is just not on our list. I was still skeptical, so I went to the Canadian web-site, and sure enough the model number was on there too. So I called customer support again to figure out what is happening. The new representative refused to help me untill I open the box and give her the number at the bottom of the pot. I tried to tell her that I didn't want to open the box but she wouldn't listen. I decided to return it to the store and not buy any thing made by this company again.